Privacy Policy

This Privacy Policy (the “Policy”) provides information regarding the management and protection by Crowdless of personal data processed from website visits, purchases, calls and surveys.

It also explains the process to exercise individual privacy rights regarding one’s personal data held by Crowdless.

 

I CROWDLESS COLLECTION OF PERSONAL DATA
1. Collection of data
Crowdless collects personal data through website visits and purchases.

To do so, Crowdless uses cookies, which are small text files, stored on your computer during the site visit.

  1. What use is made of the information you provide on Crowdless.sa?
    Crowdless may share certain financial and other information that you submit with third parties who provide services to the website. Said third parties proceed to credit reporting, payment or order fulfillment services, such as verifying your information, authenticating payments and processing orders. In order to combat fraudulent online payments, Crowdless, may also share your financial information with a third-party service provider using an online fraud detection tool in order to verify your payment.
  2. Security
    Crowdless has implemented security measures to protect the personal information you provide against unauthorized access and use. In particular:
  • All data is protected according to the varying levels of risks through physical measures, such as secure areas, technical measures, such as encryption, and organisational measures such as employee security through vetting and supervision.
  • All data is retained only for as long as it is legally required to be kept and for as long as necessary for the purposes for which it was collected or transferred, in accordance with CROWDLESS’s Retention Schedule.
  • Should CROWDLESS suffer a breach, it would implement its Incident and Breach Response Plan, including notification to Data Protection Authorities, individuals and/or Crowdless’s clients, as applicable, without undue delay.

 

  1. Contact us
    You can contact our team via email at info@shopcrowdless.com
  • (Crowdless) Owned by “Artal Fashion Est. C.R. : 4030278020.
  • Address : Prince Sultan St, Jeddah, Saudi Arabia 23618.

II INFORMATION ABOUT COOKIES
1. What is a Cookie
A cookie is a small text file stored on your device that makes it possible to save and track data about your use of Crowdless.sa. For example, our website uses cookies to identify you or store your product selection in your basket. Cookies are managed by your Internet browser.

By continuing to use the Crowdless.sa website, you consent to our cookie settings and agree that you understand the terms of our cookies policy.

You can edit your preferences at any time. To do so, please refer to our “Managing your cookie preferences” Section below.

    1. What cookies do we use?
      There are two categories of cookies on the Crowdless.sa website:
      Website functionality cookies
      These cookies are required for basic site functionality. They are essential for the website to function properly and to complete any signup or proceed to any purchase on the website. They also allow us to personalize, facilitate and improve your browsing experience.

Third party cookies

  1. Managing your cookie preferences
    You can easily disable and/or delete cookies from your computer, tablet or mobile phone by managing your browser settings.

By following the instructions below, you will be disabling all cookies, including the website functionality cookies described above which enable you to order online and enjoy the services of the Crowdless.sa website.

In order to manage cookies to best suit your needs, please bear in mind the purpose of cookies when setting your browser.

Please find below instructions about managing and disabling cookies, depending on your browser:

Shipping

All items purchased on Crowdless.sa are packaged and shipped from our warehouse in Jeddah.

Internet Explorer
Go to Tools menu, then Internet Options.
Click on Confidentiality, then click on Advanced.
In the Cookies window, select your preferences.

Google Chrome
Click the Chrome menu, the upper right button.
Select Settings then click on Show advanced settings.
In the Privacy section, click the Content settings button.
Select your preferred option(s) in the Cookies section.

Firefox
Click the Menu button and choose Preferences.
Select the Privacy & Security panel and go to the History section.
In the drop-down menu next to Firefox will, choose Use custom settings for history.
Check-mark Accept cookies from websites to enable cookies, and uncheck it to disable them.
Select your preferred option(s) in the Cookies section.

Safari
Click on Safari, then Preferences.
Click on the Privacy tab.
Go to Block cookies and select your preferred option

Returns Policy

No returns are accepted.

Exchange Policy

To exchange a purchase, your items must meet the following conditions:
• Be exchanged within 7 days of your delivery date
• Be in its original, unused, unaltered and unwashed condition
• Be exchanged with original tags and packaging

Intimate apparel and swimwear (including but not limited to lingerie, boxers, briefs, swimsuits and bikini bottoms) must be exchanged with the original hygienic protective strip still intact.
Footwear must be exchanged with the dust bag and original shoe box as these are considered part of the product. Please place the shoe box inside a shipping box in order to prevent damage during shipping.
Please note that Sale items are not eligible for a refund or an exchange.

( Crowdless ) reserves the right to reject an exchange which do not comply with our exchange policy.
How to Initiate an Exchange :
Contact our team at Orders@shopcrowdless.com, please include your order number in the email.

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